Product Designer · Researcher

Let's design complex systems that perform now, and later.

Experiences as systems, not screens — researched, validated, and built to last. Ten years of shipped product across enterprise, consumer, and research-led teams, currently designing the future of Lucidchart.

Worked with

  • Lucid Software
  • Mahindra
  • RBC Capital Markets
  • Walmart
  • ixigo

Lucid Software

Designing visual collaboration tools for complex teams.

Lucid makes software for people who need to map, explain, and share complex systems. I worked across Lucidchart and Lucidscale on shipped features, product strategy, research systems, and design infrastructure.

Years at Lucid
5+
Products
2
Total projects
14

Measured product improvements

Quick Diagramming

+3% conversion lift

Designed ways to add or change shapes directly on the canvas so users could keep building diagrams without returning to the toolbar.

Slides shape

+15% Intelligent Diagramming use

Added a common presentation shape to the standard library, making a high-demand object easier to find and reuse.

Decision Diamond Suggestion

18.47% follow-on creation

Suggested yes/no conditions when users added decision diamonds, connecting a familiar flowchart moment to Conditional Formatting.

+Shape Library & Pinning

+0.37% Intelligent Diagramming use

Renamed +Shapes to +Shape Library and added pinning so users could find and keep specialized shape sets close at hand.

Consumer UX

Customer-facing mobile apps and concepts.

Before and between enterprise work, I designed consumer apps for travel, news, and education teams. These are shipped app surfaces and concept explorations from that period.

About

Hi, I'm Abhinav.

I'm a senior UX designer and researcher at Lucid Software, where I lead and mentor designers across the canvas. Over the past decade I've shipped product for enterprise platforms, mobile-first consumer apps, and research-driven teams, often as the first or second designer in the room.

I care most about making complex systems feel obvious: tools people actually want to open, flows that work on one bar of signal, and research that changes a decision instead of sitting in a deck. Along the way I earned an MS in Human Centered Design & Engineering from the University of Washington and a patent for the Diagram Keys work.

Outside work, you'll find me immersed in games, films, and books, or out on a hike with a camera, trying to do both at once.